Shipping policy

SHIPPING POLICY

Thank you for shopping with us. Please review our shipping policy before placing an order.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been received and verified.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, where available.

SHIPPING TIMES

Estimated delivery time for most orders is 2–5 business days.

Please note that shipping times are estimates only and are not guaranteed. Delivery times may vary depending on carrier delays, weather conditions, customs processing, holidays, high shipping volumes, remote delivery locations, or other factors beyond our control.

While most orders arrive within the estimated timeframe, some shipments may take longer.

TRACKING INFORMATION

Tracking information will be provided once your order has shipped. Please allow up to 72 hours for tracking updates to appear within the carrier's system.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee changes once an order has been processed.

LOST, STOLEN, OR DELAYED PACKAGES

We are not responsible for shipping delays caused by carriers, weather, customs processing, or other circumstances outside our control.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly. We will do our best to assist where possible.

DAMAGED PACKAGES

If your package arrives damaged, please contact us within 7 days of delivery and include your order number along with photos of the damaged item and packaging.

CUSTOMS, DUTIES, AND TAXES

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the responsibility of the customer.

For questions regarding shipping, please contact our customer support team and include your order number.